Visila Design

UrbanSitter

UI/UX/Research & Product Design

UrbanSitter uses members' existing networks to match families with babysitters. Babysitters post their credentials and availability. Parents search and book sitters online. Parents like to share their enthusiasm for sitters by writing reviews. The use of Facebook Connect and affiliation groups mimics community and trusted networks between families and sitters

  • messages
  • messages
  • messages

Desing Process

Understanding

Urbansitter messaging needed a complete overhaul due to numerous UX and usability ussues. After talking to stakeholders, parents and sitters we wanted to achieve three goals:

  • Make communication between the parent and sitter dead simple
  • Increase the response rate from sitters.
  • Increase engagement
  • Keep bookings on the platform

Wireframes

Urbansitter Messaging Wireframe

Principle Video Demo:


  • visila@twitter
  • visila@linkedin
  • visila@facebook
  • visila@google+

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